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For issues that are not covered on this page, we have multiple tools to help you automatically diagnose and fix a range of Outlook problems. Check out this article: Resolve Outlook for Windows issues with automated troubleshooting tools. Outlook issues after connecting Outlook to Outlook. Outlook known issues in the June security updates.
Outlook crashes and slow performance. Other Outlook issues affecting email messages, attachments, and features. Please try again later. CopyProps function when using applications that process emails. Meeting location updates are not reflected in recipient calendar in Outlook After installing the September Public Update, Outlook displays mixed languages in the user interface. Security update for Outlook September 12, Customers using the language in the first column may see parts of the page in the language listed in the second column:.
Please follow the instructions in KB to uninstall it, and then install KB Custom form script is now disabled by default and requires setting registry keys to re-enable it. Once custom form scripts have been enabled at all, they must then be enabled per form message class. For instance, if you have a form with the message class IPM. To do this, first create this key:. When designing a form, Run This Form will run a form using the message class of the base form.
So if you started designing an IPM. Note registered. After you publish, the published message class is what will be checked. The example registry keys use Use NOTE: In some cases forms in secondary mailboxes and Public folders still don’t work after the registry key settings. To fix this, enable scripts in the Trust Center :. Under the Script in Folders section, click the checkbox for Allow script in shared folders and Allow script in Public folders and click OK and OK again to close out the windows.
The change was first introduced in the September 12th, Outlook Public Updates and is included in the following MSI updates which now require the registry keys. Outlook Monthly Channel Current Channel will start supporting the registry keys in the update scheduled for September 18th release build Please follow the steps provided in Issue 2: Custom form script is now disabled by default which is just above this issue. After adding an email account to Outlook for Windows Outlook , , versions you may experience the following:.
This issue can occur when you register a 3rd party email address e. If you typically use an Outlook. If setup fails, select Change Account Settings.
Update the account information with the one you received from your email provider or from the POP and IMAP server name reference topic. Choose Connect then then select Done. Choose Add email and a new alias and then choose the option Create a new email address and add it as an alias. In Outlook for Windows, remove and re-add the account. See the steps in this article: Add your Outlook. If Outlook is connected to a primary Outlook.
If you manually type in the secondary connected account email address in the “From” field, the email is sent as “On behalf of” your primary Outlook. Outlook supports sending from a secondary connected account for Microsoft owned domains such as outlook. The Outlook team is listening to your feedback and investigating adding this functionality to future updates.
To learn more about how to provide feedback, see How do I give feedback on Microsoft Office. In the meantime, please use the following workaround:. You can also add the secondary connected accounts Gmail, Yahoo, etc. On the Auto Account Setup page, enter your name, email address, and password, and then choose Next. Note: If you receive an error message after choosing Next , double check your email address and password. If both are correct, see the next section. For more information, please see Outlook email setup.
Currently, you can’t use Outlook on Windows to edit calendars that are shared with your Outlook. We’re working to make it possible to edit shared calendars in Outlook for Windows. To edit a shared calendar, go online to your own Outlook. Read how to Add your Outlook. When you try to accept a shared Outlook. If you’ve already clicked the Accept button in Outlook , you won’t be able to re-accept the invitation from another Outlook application.
The person who sent you the invitation will need to remove your permissions and then send a new invitation. The issues documented in this section have been reported after installing the recent updates listed below. We’re investigating the issues and will update this page when a fix is available.
In the meantime, please use the workarounds suggested for each issue. Security update for Outlook June 13, Security update for Windows 8, June 13, Security update for Windows 10, June 13, Security update for Windows 7, June 13, Note: Please also see this article for an update on this issue: Custom form script is now disabled by default.
When you use a custom form that you have created for Outlook, you see the following two symptoms:. For other channels, an update is scheduled for mid-September, in versions We will update this page when the fix is released. Issue is fixed for all MSI versions. For Outlook , Outlook , Outlook and Outlook , install the updates below to fix the issue:. Update for Outlook July 27, Windows has released fixes via Windows Updates to address a reliability issue in Windows Search.
Below are the relevant KB updates for each version:. Windows 7 – July 11, update. Windows 8. Windows 10 Version – KB Windows 10 Version – KB Windows 10 – KB Note: The fix for this issue has been released on June 27, If search is not working for Exchange accounts, delete the OST files which will cause a re-sync and re-index of the account:. Locate the correct email address, click on the name, and click Open File Location.
Before you can delete the OST file, you need to close Outlook so the process will release the file. Another workaround is to Create a new Outlook profile , and add your accounts to the new profile. We recommend keeping the old profile until you know you have moved over any local data or PST files.
Until you can install the Windows Update fix release, you can set a registry key that will cause Outlook to stop using the local Windows Search service.
When this registry key is set, Outlook will use its own built-in search engine. The built-in search will display the message below to indicate it is not using the Windows Search service. Note: The following steps show you how to modify the registry.
However, serious problems might occur if you modify the registry incorrectly. Please make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, see this article.
In the Value data box, type 1 to enable the registry entry, and then click OK. The set of folders cannot be opened. Be sure the service is correctly installed and configured. If you’re using Outlook , Outlook or Outlook , uninstall and re-install iCloud to resolve this issue. For more information, see this page.
Warning: This workaround may make your computer or your network more vulnerable to attack by malicious users or by malicious software such as viruses.
To install and use this product error when you install Office – Office | Microsoft Docs.
Note: The following steps show you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Please make sure that you follow these steps carefully.
For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, see this article. In the Value data box, type 1 to enable the registry entry, and then click OK. The set of folders cannot be opened. Be sure the service is correctly installed and configured. If you’re using Outlook , Outlook or Outlook , uninstall and re-install iCloud to resolve this issue.
For more informati on, see this page. Warning: This workaround may make your computer or your network more vulnerable to attack by malicious users or by malicious software such as viruses. Microsoft does not recommend this workaround but is providing this information so that you can choose to implement this workaround at your own discretion.
Use this workaround at your own risk. If you have trusted applications that depend on being loaded in this manner, you can re-enable those applications by setting the following registry key:. This is the recommended setting to avoid unexpected execution of unknown code.
Important: The following steps show you how to modify the registry. This can allow arbitrary code execution to occur. ClickRun installations are not affected. The Office App add-in may show an Operation Failed error or seem to not respond to button presses or other UI choices.
For more information about when builds are available for their respective channels, go to Update history for Microsoft After updating Office, you may experience a brief flashing window every hour, which triggers the OfficeBackgroundHandlerRegistration task to start running. This issue is now fixed in Version Build Please install the Windows 10 Fall Creators Update to fix this issue.
When you try to configure a secondary account from the same Microsoft tenant in Outlook Current Channel with ADAL enabled, you receive the following error: “An encrypted connection to your mail server is not available. Click Next to attempt using an unencrypted connection.
This issue is fixed in Office Insider Build The fix will be available for Monthly Channel versions later in March. The fix is currently only available in Insider build It will eventually be made available to Monthly Channel versions later in March. When Outlook starts, click New in the Choose Profile window to create a new profile. The issue is fixed in Monthly Channel Version Build You may notice that All , Unread , Mentioned and other sort and filtering options, such as By date , and Newest are missing in Outlook above your email list.
If your Outlook version is Build To sort your emails by Unread , Mentioned or use other filters, select the All button and choose one of the options. You can also select Arrange By and then pick one of the options such as Date , From , etc. Another options is to use the Filter Email button on the ribbon. For more information, see Filter email messages. Note that you can quickly tell how your mail is currently sorted, by the presence of a small triangle on the field headers.
To access the filtering options faster, add them to your Quick Access Toolbar. When the Search tab commands become available on the toolbar, right-click the Unread icon, and then select Add to Quick Access Toolbar. To add Arrange by to your Quick Access Toolbar , you need to add it to the ribbon first:.
Select Rename , and rename the new group to Arrange. In the Choose commands from column, select All Commands. You can change this later if you want to move it somewhere else. For more information, see Add a command to the Quick Access Toolbar.
There is currently no option to revert to the prior behavior, but we would love to hear your feedback to help us with future designs. To learn more about how to send us feedback, please see How do I give feedback on Microsoft Office. Outlook forwards meeting invitations to other attendees without anyone actually sending an update or forwarding an invite.
This happens to accounts that are configured in the iOS Mail app. Right-click the folder, and then click Properties to check your permissions for the folder. See the folder owner or your administrator to change your permissions.
Cannot display the folder properties. The folder may have been deleted or the server where the folder is stored may be unavailable.
Cannot display folder properties. The fix for this issue is being released in build When you delete a message, the focus jumps elsewhere in the view instead of jumping to the message before or after the deleted message. Deferred Channel: Fixed in Version Build For Current Channel, set these two registry keys that will disable the flight that is causing the scrolling issue:.
Or you can open Notepad and paste the text below and save the file as. About the Microsoft Support and Recovery Assistant. The Microsoft Support and Recovery Assistant will run a series of diagnostic tests on your computer and help you set up a new profile, or resolve other issues.
If any of the tests fails, it will provide suggested solutions to get your problem solved. It also checks each item in your calendar folder for known problems that can cause unexpected behavior, such as meetings that seem to be missing.
Talk to support. If you have a Microsoft for home subscription, or you purchased a one-time download of Office , click the Contact Us link at the bottom of this page. Ask the community Get help from experts in our forums: Office on Windows forum for personal, home, or university users Microsoft community forum for business users.
Provide feedback in Office app You can send feedback directly to our Office teams:. We love reading your suggestions on new features and feedback about how you use our products! To learn more about how to share feedback, see How do I give feedback on Microsoft Office. Table of contents. Solutions to known issues.
The new registry key has a default value of 1, which indicates form script should not run. Enter your account password, then choose Connect. Set your Outlook. Sending an email from an Outlook. In Outlook, choose the File tab. Under Account Information , choose Add Account. Cannot edit the shared Outlook. Last updated: May 2, Currently, you can’t use Outlook on Windows to edit calendars that are shared with your Outlook.
Error when sharing a calendar from Outlook. VBScript does not run or you receive malicious code warning when using a custom form for Outlook [Fixed]. When accessing Calendar, Contacts, or Tasks, you get the following error: The set of folders cannot be opened. For Outlook , use the workaround below: Warning: This workaround may make your computer or your network more vulnerable to attack by malicious users or by malicious software such as viruses. Some Web-based Outlook add-ins don’t work in when using on premise Exchange Status: Investigating We’re investigating the issue and will update this page when a fix is available.
EXE, version: This issue is also fixed in Deferred Channel build Unable to create second profile with different account on ADAL enabled tenant. To do this: Right-click the Windows Start menu and choose Run. Type Outlook. Last updated: August, 18 ISSUE Outlook forwards meeting invitations to other attendees without anyone actually sending an update or forwarding an invite. Please install the latest updates on your phone to resolve the issue.
If you right-click the shared folder to check permissions, you see the following error: Cannot display the folder properties. Status: Fixed The fix for this issue is being released in build Last updated: August 24, ISSUE In Outlook , you may experience the following scrolling problems: When you scroll up or down, the view jumps to a different position after you finish scrolling.
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